Responsible Gaming

At CircusCasino.com we set out to provide a fun and enjoyable gaming experience for all our customers. However, as a responsible, regulated gaming company we also recognise that for some individuals, gambling can become a problem. Although studies suggest that only a very small percentage of the population is affected, we nonetheless take this issue extremely seriously. We therefore strongly encourage all our players to read and take note of the information and guidance below.

Managing Your Playing

For players who enjoy gambling frequently, it is not uncommon to overspend their budget some of the time. We advise that specific budget plans be made to ensure your gambling expenditure is affordable.

Sometimes people deny the extent of their own problems and seek help only in crisis. Ask yourself honestly and if you think you might have a problem, set yourself the goal of stopping gambling for two weeks or a month as a test. If you are unable to achieve this, you could have a problem and might benefit from discussing your situation with a counsellor.

Limiting Your Personal Expenditure

Circus Casino provides help to control your gambling. You can establish limits on the amount you deposit by phoning our customer call centre. Requests to tighten your limits will take effect immediately, whereas requests to loosen those limits must wait a seven-day cooling off period before taking effect.

Self Exclusion

If you believe you have a gambling problem or just wish to take an enforced break from gaming, Circus Casino gives you the choice to temporarily or permanently exclude yourself. If you choose to exclude yourself permanently, you will be barred from playing games at Circus Casino forever. If you opt for a temporary exclusion, you may apply for reinstatement at a later date. Temporary exclusions are for a minimum of six months. You can enforce an exclusion period by contacting our Customer Services team.

If you would like to prevent access to other gaming, wagering or gambling facilities on the Internet please visit www.gamblock.com. Gamblock™ blocks access to Internet gambling sites on the World Wide Web. It can help problem gamblers avoid the dangers of unrestricted gambling.

Managing the Length of Time You Play

It is sometimes easy to lose track of time whilst gambling. Circus Casino gives you the option to set a timed reminder which alerts you to how long you have played for. You must click ‘OK’ to continue playing.

Preventing Under Age Gambling

You must be at least 18 years old, or of legal age to gamble in the country in which you reside, whichever is older, to play at Circus Casino. Our Casino is not designed to attract children and we aggressively discourage and track minors who attempt to play at our Casino. Unfortunately, no system is foolproof. Some young people may escape our detection. If you know a person under the legally gambling age in their jurisdiction who is registered with http://www.circuscasino.com, please notify us immediately.

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