We have compiled a comprehensive list of FAQs (Frequently Asked Questions) for your convenience. However, if you have any further questions, please do not hesitate to Contact us at any time.
- How do I make a deposit to my account?
- How long does it take to process my deposit?
- How do I withdraw my winnings?
- What is the "pending withdraws" screen?
- How can I follow up financial transaction operations?
- How much can I deposit to my Circus Casino balance?
- Is it safe to use my credit card at Circus Casino?
- How do I obtain more credits in Play For Fun mode?
How do I make a deposit to my account?
In order to make a deposit you must first download the Circus Casino software. For complete step-by-step instructions on downloading and installing the Circus Casino, go to the Getting started section. You then need to open your real money account. After you receive your real-money username and password, you are ready to make a deposit into your Circus Casino account.
- Start the Casino program, and select the "Real money mode" option.
- Enter your real username and password in the Login window.
- Select "Cashier" from the bottom left corner of the lobby followed by pressing the "Deposit" button.
- Select deposit method.
How long does it take to process my deposit?
Debit and Credit card deposits are processed instantly and the funds are made available in your casino account.
For full details of all payment options please visit our payment methods section.
How do I withdraw my winnings?
To withdraw money from account go to Cashier and select the "withdraw" button.
If you have made Debit or Credit cards deposit(s) using a Visa card prior to your withdrawal, the money you now wish to withdraw will be refunded to your card. If you have deposited via MasterCard, Maestro, Diners or Solo cards your withdrawal cannot be processed to your card and an alternative method must be selected. For full details of this and all other withdrawal options please see our payment methods section.
You can track the status of your withdraw requests by entering the cashier and selecting the "Transaction history" screen. The status column in this screen identifies each transaction's exact phase.
What is the "pending withdraws" screen?
Once you make a withdrawal, your withdraw request is pending to be processed by our financial department. By entering the "Pending Withdraws" screen in the "Withdraw" section in the cashier you can view all your Withdraw requests that are waiting to be processed.
Generally no withdraw request will be processed before 1 business day of making the request so that you can cancel withdraw requests while the transaction has not been processed, and return the amount back to your casino account, so you can go ahead and play.
How can I follow up financial transaction operations?
The Cashier's 'Transaction History' section stores a complete history of all your financial actions, such as withdraws and deposit requests.
How much can I deposit to my Circus Casino balance?
Please see our payment methods section for full details.
Is it safe to use my credit card at the Circus Casino?
Yes, absolutely. We use the best available security measures available today, such as latest Firewall technology and RSA encryption to make sure that delicate information remains 100% secure with us. In fact, using your credit card at the Circus Casino is much safer than using it at your local department store. For further information, visit our Security section.
How do I obtain more credits in Play For Fun mode?
Simply visit the deposit section within the cashier located in the lobby and enter the amount of fun money you would like to deposit into your account.
